SHIPPING POLICY
Everything you need to know about delivery, processing, and shipping.
Last Updated: October 20261 - 2 Business Days
2 - 5 Business Days
Free Standard Shipping
ORDER PROCESSING
All catalog orders are processed and prepared within 1-2 business days. Customized nameplates, wedding bands, or bespoke orders are individually crafted and may require 10-14 business days before dispatch.
DELIVERY ESTIMATES
Estimated transit times begin once the package has been collected by the carrier. Standard courier shipping within the continental United States generally takes 2-5 business days.
AVAILABLE SHIPPING METHODS
STANDARD DELIVERY
3 - 5 business daysAvailable on orders shipped to Chicago neighborhoods and all continental states.
EXPRESS SHIPPING
1 - 2 business daysNext-day courier shipping option available during local checkout.
IMPORTANT SHIPPING INFORMATION
Please take note of these key delivery terms before placing orders:
- Delivery estimates may vary depending on local carrier capacities.
- Orders may experience minor delays during holiday seasons or busy catalog drops.
- Customers are responsible for providing complete and accurate shipping details.
- Tracking details are emailed immediately upon courier parcel collection.
SHIPPING FAQ
Standard delivery takes 3-5 business days. Express shipping takes 1-2 business days once the carrier has collected the package.
Yes. Tracking numbers are automatically generated and emailed to you immediately after packages leave our studio.
We can edit shipping address details within 2 hours of checkout. Once packages transfer to carrier transit, destination changes are not possible.
While carrier delays are rare, holiday seasons may affect transit times. Please reach out to our team if tracking updates stall for more than 48 hours.
NEED HELP WITH YOUR DELIVERY?
If you have questions regarding transit routing, shipping fees, or carrier issues, our support team is available.