Frequently Asked Questions
Everything you need to know about our premium jewelry, fits, care guidelines, and shipping terms.
Our pieces are designed in Chicago and crafted from premium base metals,
jewelry is stainless steel and plated in 18k gold or sterling silver
Standard local Chicago delivery takes 2-4 business days. Express next-day courier options are available at checkout for urgent gift orders.
We offer a hassle-free 14-day return or exchange policy on all standard catalog items. Customized nameplates or custom-ordered pieces are final sale.
Please consult our Sizing Guide tab to compare 18-inch, 20-inch, and 24-inch chain lengths plotted against a model template to find your desired fit.